Onsite Technical Engineer w Poznań, Wielkopolskie sprżedam

Your Task Hemmersbach provide the support services needed by many of the world’s largest organisations. You will work directly onsite to provide dedicated and highly - focused support services for deskside and print. This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way. Testing, identifying, repairing, resolving and documenting end user technical issues regarding basic network/desktop support, printers, PDSAs, BlackBerrys and Lan cable drops Troubleshooting and resolving software issues, remaining computers/hard drives Backing up and restoring settings and associated systems administration activates Categorize and prioritize End user support and service requests by utilizing a Remedy ticketing system to track tickets and provide up-to-date status and information Move equipment associated with escalated help desk incidents and service requests Working with procurement staff to purchase hardware and software Our requirements: Very good knowledge of English and Polish (spoken and written) Strong Break / Fix skills: Desktops, Workstations, Notebooks, Laptops and Printers Microsoft operating system installation and troubleshooting skills Microsoft Office skills (Outlook, Word and Excel) Detail- oriented, problem solving orientation and good communication skills Strong customer/people service skills A friendly, engaging and professional demeanor as a primary “face” of Hemmersbach Broad experience of IT and good understanding of Networks, Servers and Telecoms, LAN/WLAN Previous Experience (including remote control of PCs and video conferencing knowledge) on similar position Your Benefits Reliability: a secure job position in an exponentially growing international company Variety: exciting projects and challenges within your own responsibility Team Spirit: strong team spirit and a great working atmosphere in a friendly team Openness: Direct and informal communication even at management level Career Opportunities: Great possibilities for professional, language and personal training with our own personal development programme Initial Help: buddy programme to help you get started Active Contribution: room to implement your own ideas quickly A package of co-funded benefits: multisport card, private health care, life insurance

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